Our Team

expertise you can trust

richard bartlett

director, trainer & advisor on international trade

Richard has worked in logistics for over 26 years running his own forwarding business until 2016 when he set up ‘Export Unlocked’ offering Consultancy and Advice in International Trade, helping businesses Export or Import.

An enthusiast for all things to do with world trade, Richard understands the many aspects of both importing and exporting. Using his vast experience, he is now working closely with Cambridge Chamber, Halton Chamber, Chester Chamber delivering Chamber accredited courses .

Richard delivers many of his own CPD Accredited workshops Online or face to face, and recently designed a new Diagnostics Health check helping businesses become Customs Audit Compliant.

Richard’s work has taken him around the world. This year alone he has presented in Genève for the World Trade Organisation (WTO), in Doha for Qatar Development Bank and North and South of Ireland with Trade Ireland giving him valuable insights and a strong understanding of how different markets operate. For example, in a recent project for a Manchester based company he helped them establish offices in the US with a 3 PL warehouse, its own brokerage and direct shipments from Taiwan and Shanghai into Nevada.

Richard Bartlett
Thomas Mcgrath

Tom McGrath

Director, Customs & Compliance Consultant

Tom spent his entire professional career in the Irish Customs & Excise Service. Prior to his retirement, he was Head of Customs Audit Unit in Large Cases Division.

Since his retirement, Tom took up appointment as a National Customs Trade & Compliance Manager for one of the World’s Leading Freight & Logistics Companies. He has also acted as an independent Consultant to one of the World’s Largest Accountancy Firms during which he has delivered Customs Training to various Government Semi State Organisations & Private Companies in various Countries. In conjunction with Consultation in respect of Customs Auditing, he currently advises Traders with their planning of SOP’s as part of their Compliance obligations in their preparation for Brexit.

During his career he spent 4 years as an Auditor/Investigator with the European Commission in Brussels and has travelled extensively throughout the World, auditing Commercial & Financial records. He was instrumental in the preparation & publication of an EU Customs Audit Manual. Prior to the accession of various Countries to the EU, Tom also delivered onsite Customs Audit Training to assist Customs Administrations in their preparation.

Humphrey Henry (Retired)

director, Compliance Consultant

Humphrey is a Graduate of the Institute of Export and International Trade (MIEx Grad) and a Member of the FSB.

Humphrey has over 34 years experience in import & export having previously worked for a luxury fashion handbag manufacturer in the South West and prior to this with a major shoe manufacturer in Somerset.

With a comprehensive knowledge and understanding of import and export procedures Humphrey is able to ensure that companies are able to satisfy the complex rules governing the movement of goods around the world, including the following key areas…

  • Evaluating, revising and implementing Customs Compliance processes, procedures and practises to ensure that companies are compliant through audits.
  • Advising companies on Brexit with its possible impact on importing and exporting procedures.
  • In a warehouse environment ensuring that processes and procedures are in place, enabling the warehouse and distribution operation to be able to run in a timely and efficient manner.
  • Support with the planning and organisation with the seasonal business requirements placed upon the warehouse in terms of the day to day operations and budgetary control.
  • Help to complete and submit monthly and annual returns to UK regulatory bodies.
  • Reviewing and negotiating the quality and configuration of the packaging used with the product to meet the set standards.
  • Setting and monitoring and reporting the warehouse, supplier and carrier compliance against agreed targets
Humphrey Henry
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Mark Randles

Director Supply Chain

Mark brings with him a wealth of experience in Supply chain , having spent over 30 years in Air and Sea freight and Customs Warehouse , Mark has joined Export Unlocked to develop our new Supply Chain management Support.

Having worked in the international supply chain and logistics industry for over 30 years Mark had played a key role in the development of worldwide air road and sea movements, throughout his career mark has held operational, management, sales support and full-time sales roles, Mark is extremely customer focused and believes in delivering a first-class service to all of his clients.

Mark has spent the last 2 years working for an US Digital Customs company based at Silicon Valley and brings with him a wealth of knowledge in Digital Transformation.

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